What is Faith by Print?

Faith by Print is a Christian lifestyle apparel brand dedicated to creating meaningful designs that inspire faith, hope, and encouragement. Our mission is to help believers wear their faith boldly and share God's message through everyday apparel.

Where are you based?

Faith by Print is based in Australia and serves customers worldwide.

Ordering

How do I place an order?

Simply browse our collections, select your preferred size and colour, add the item to your cart, and proceed to checkout.

You'll receive an order confirmation email once your purchase is complete.

Can I change or cancel my order?

Because many of our products are made to order, we begin processing your order shortly after it is placed.

If you need to make changes or request a cancellation, please contact us within 12 hours of placing your order. While we will do our best to assist, changes cannot be guaranteed once production has started.

Shipping

How long does shipping take?

Production typically takes 2-5 business days.

Estimated delivery times:

• Australia: 3-10 business days
• New Zealand: 5-15 business days
• United States: 5-12 business days
• Canada: 7-15 business days
• United Kingdom: 5-12 business days
• International: 7-21 business days

Delivery times may vary during peak seasons and holidays.

Do you ship internationally?

Yes. We proudly ship to many countries worldwide.

Shipping rates and delivery estimates are displayed during checkout.

How can I track my order?

Once your order has been shipped, you'll receive a tracking number via email.

Please allow up to 48 hours for tracking information to update.

Products

How do I choose the correct size?

Each product page includes a detailed sizing chart.

We recommend comparing the measurements provided with a favourite garment you already own to ensure the best fit.

Will the print fade after washing?

Our products are printed using high-quality printing methods designed for durability.

For best results:

• Wash inside out
• Use cold water
• Avoid bleach
• Tumble dry on low heat or air dry
• Following these care instructions will help preserve your garment and design.

What materials are your products made from?

Material composition varies by product.

Specific fabric details can be found on each product page under Product Description.

Returns & Refunds

Do you accept returns?

As many of our products are made to order, we generally do not accept returns for:

• Change of mind
• Incorrect size selection
• Colour preference changes

However, we will gladly assist if your item arrives damaged, defective, or incorrect.

What if my item arrives damaged?

Please contact us within 14 days of receiving your order and provide:

• Your order number
• A clear photo of the item
• A description of the issue

We'll work quickly to provide a replacement or refund where appropriate.

Contact

How can I contact you?

Email: faithbyprint@hotmail.com

We aim to respond to all enquiries within 1-2 business days.

 

 

Last Updated: November 2026

Thank you for shopping with Faith by Print.

Our goal is to deliver high-quality products to customers around the world as efficiently as possible. 

Order Processing

Most products are made to order.

Once your order is placed, production generally takes between 2-5 business days before shipping.

During periods of high demand, production times may be slightly longer.

Orders are processed Monday through Friday, excluding public holidays.

Shipping Timeframes

Estimated shipping times:

Location	Delivery Estimate
Australia	3-10 Business Days
New Zealand	5-15 Business Days
United States	5-12 Business Days
Canada	7-15 Business Days
United Kingdom	5-12 Business Days
International	7-21 Business Days

Please note that these estimates do not include production times.

Tracking Information

Once your order has shipped, a tracking email will be sent to the email address provided at checkout.

Customs & Import Fees

International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Delivery Delays

Faith by Print is not responsible for delays caused by:

• Customs processing
• Carrier disruptions
• Severe weather conditions
• Incorrect shipping information supplied by customers

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered at checkout, please contact us immediately.

Once an order has entered production or shipped, we may not be able to make changes.

 

Last Updated: November 2026

At Faith by Print, customer satisfaction is important to us.

As many of our products are custom printed specifically for each order, our return policy differs from traditional retail stores.

Eligible Refunds & Replacements

We may provide a replacement or refund if:

• The wrong item was received
• The item arrived damaged
• The item contains a manufacturing defect
• The item was significantly different from what was ordered

To request assistance, please contact us within 14 days of receiving your order.

Include:

• Order number
• Photos of the item
• Description of the issue

Non-Returnable Items

We do not accept returns or exchanges for:

• Change of mind
• Ordering the wrong size
• Ordering the wrong colour
• Personal preference
• Delays caused by shipping carriers

Please review sizing information carefully before purchasing.

Print Variation Disclaimer

Due to the custom production process, slight variations in colour, placement, or appearance may occur and are not considered manufacturing defects.

Refund Approval

If your claim is approved, we may:

• Ship a replacement item at no cost
• Issue a partial refund
• Issue a full refund

The resolution offered will depend on the nature of the issue.

Refund Processing

Approved refunds are typically processed within 5-10 business days to the original payment method.

Financial institutions may require additional processing time before funds appear in your account.

Contact Us

For questions regarding returns or refunds, please contact:

Faith by Print Customer Support

faithbyprint@hotmail.com

We aim to respond within 1-2 business days.

 

Faith by Print respects your privacy. Any personal information collected through our website is used solely for order processing, customer support, marketing communications (where consent has been given), and improving our services. We do not sell or rent your personal information to third parties.

Last updated: November 6, 2026

Faith by Print operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Faith by Print is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at faithbyprint@hotmail.com. You can find our other contact details on our contact information policy.

Faith by Print respects your privacy. Any personal information collected through our website is used solely for order processing, customer support, marketing communications (where consent has been given), and improving our services. We do not sell or rent your personal information to third parties.

Last Updated: November 2026

1. Acceptance of Terms

Welcome to Faith by Print ("Faith by Print," "we," "our," or "us").

By accessing, browsing, or purchasing products from www.faithbyprint.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our Website.

2. Eligibility

By using this Website, you represent that:

• You are at least 18 years of age, or
• You have the consent of a parent or legal guardian.
• You are legally capable of entering into binding agreements.
  

3. Products and Services

Faith by Print offers apparel, accessories, gifts, and related products featuring faith-inspired designs.

We reserve the right to:

• Modify or discontinue products at any time.
• Limit the quantities available for purchase.
• Refuse or cancel orders at our sole discretion.

All products are subject to availability.

4. Product Information

We strive to display product descriptions, colours, images, and specifications as accurately as possible.

However, we cannot guarantee that:

• Colours displayed on your device will exactly match the final product.
• Product photos will perfectly represent actual appearance.
• Minor differences in print placement, garment colour, or manufacturing details will not occur.

Such variations are considered normal and are not defects.

5. Pricing

All prices are displayed in the currency specified on the Website.

Prices are subject to change without notice.

In the event of a pricing error, we reserve the right to:

• Cancel the affected order.
• Refund any payment received.
• Contact you regarding corrected pricing options.

6. Orders

Your order constitutes an offer to purchase products from Faith by Print.

We reserve the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud or unauthorized activity.
• Limit quantities purchased by any customer.

Order confirmation does not guarantee acceptance of an order.

An order is accepted only when it enters production or shipment processing.

7. Payment

We accept approved payment methods available at checkout, which may include:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

You authorize Faith by Print and its payment processors to charge the selected payment method for all purchases.

8. Shipping and Delivery

Shipping times displayed on the Website are estimates only.

Faith by Print is not responsible for delays resulting from:

• Shipping carrier disruptions
• Weather conditions
• Customs processing
• Incorrect customer information
• Circumstances beyond our reasonable control

Risk of loss transfers to the customer upon delivery to the designated carrier.

For additional details, please review our Shipping Policy.

9. Returns and Refunds

Because many products are custom printed specifically for each order, returns and exchanges are limited.

Refunds or replacements may be available for:

• Manufacturing defects
• Incorrect products received
• Damaged items

We generally do not provide refunds for:

• Change of mind
• Incorrect size selection
• Customer ordering errors
• Minor colour variations

Please review our Return & Refund Policy for complete details.

10. Account Responsibility

If you create an account on our Website, you are responsible for:

• Maintaining account confidentiality
• Protecting your password
• Restricting unauthorized access

You agree to notify us immediately of any suspected unauthorized account activity.

11. Intellectual Property

All content on the Website is owned by or licensed to Faith by Print, including:

• Logos
• Brand names
• Product designs
• Artwork
• Photographs
• Product descriptions
• Graphics
• Website content

No content may be copied, reproduced, modified, distributed, published, or used without prior written permission.

Unauthorized use may violate copyright, trademark, and other laws.

12. User Content

If you submit:

• Reviews
• Testimonials
• Photos
• Comments
• Social media tags
• Other content

You grant Faith by Print a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, modify, and display such content for marketing and business purposes.

You represent that you own or have permission to share any content submitted.

13. Prohibited Conduct

You agree not to:

• Violate any applicable law.
• Infringe intellectual property rights.
• Attempt unauthorized access to our systems.
• Interfere with Website functionality.
• Submit false or misleading information.
• Use the Website for fraudulent purposes.

We reserve the right to suspend or terminate access for violations of these Terms.

14. Promotions and Discounts

Promotional offers:

• May be changed or withdrawn at any time.
• Cannot be combined unless specifically stated.
• Have no cash value.
• May be subject to additional terms and conditions.
  

15. Disclaimer of Warranties

The Website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Faith by Print disclaims all warranties, whether express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee that:

• The Website will be uninterrupted.
• Errors will be corrected immediately.
• The Website will be free from viruses or harmful components.
  

16. Limitation of Liability

To the maximum extent permitted by law, Faith by Print shall not be liable for any:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Lost profits
• Lost business opportunities

arising from use of the Website or purchase of products.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless Faith by Print, its owners, employees, contractors, affiliates, and partners from any claims, damages, losses, liabilities, costs, and expenses arising from:

• Your use of the Website
• Violation of these Terms
• Violation of any law or third-party rights

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to the business operations of Faith by Print, without regard to conflict of law principles.

Customers may also have rights and protections under applicable consumer protection laws within their state or country of residence.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

20. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Website after changes are posted constitutes acceptance of those changes.

21. Contact Information

For questions regarding these Terms of Service, please contact:

Faith by Print
Email: faithbyprint@hotmail.com
Website: www.faithbyprint.com

Additionally: 

Print Variation Notice

Each product is made to order. Slight variations in print placement, garment shade, or finished appearance may occur and are considered acceptable manufacturing tolerances.

Christian Message Disclaimer

Faith by Print creates faith-inspired apparel intended for encouragement and personal expression. Product messages and scripture references are provided for inspirational purposes and should not be interpreted as religious, legal, medical, or professional advice.

User Generated Content Permission

By tagging @FaithByPrint or using branded hashtags, you grant Faith by Print permission to repost and share your content across social media, email marketing, and promotional materials unless you request otherwise.

These additions help protect your brand while supporting your long-term marketing strategy.

 

Copyright Notice

All artwork, designs, logos, graphics, photographs, and content on this website are the intellectual property of Faith by Print and may not be copied, reproduced, or distributed without written permission.

DMCA Procedure

Provide an email for copyright complaints

Satisfaction Guarantee

30-Day Quality Promise

If your order arrives with a manufacturing defect or printing issue, we'll replace it at no additional cost.

Secure Checkout Statement

Secure payments powered by Shopify Payments, PayPal, Apple Pay, Google Pay, Visa, Mastercard and American Express.